Terms and Conditions

Last Updated: 4/4/25

Welcome to Artifact Aromatics ("we", "us", "our"). By accessing and using our website artifactaromatics.com ("the Site"), you agree to comply with and be bound by the following terms and conditions ("Terms"). Please read these Terms carefully before using the Site. If you do not agree to these Terms, you should not use the Site.

1. General Information

1.1. Company Information
Artifact Aromatics is an LLC registered in NM. Our principal place of business is located at 1015 Dea Ln, Taos, NM .

1.2. Product Availability
We offer a variety of perfumes for sale on the Site. All products are subject to availability, and we reserve the right to modify, suspend, or discontinue any product or service at any time.

2. Account Registration

2.1. Account Creation
In order to make purchases on the Site, you may be required to create an account. You agree to provide accurate, complete, and current information when creating your account, and to update this information if it changes. You are responsible for maintaining the confidentiality of your account details, including your password, and for all activities that occur under your account.

2.2. Eligibility
By using the Site, you represent that you are at least 18 years old, or the age of majority in your jurisdiction, and that you have the legal capacity to enter into these Terms.

3. Orders and Payments

3.1. Order Acceptance
When you place an order on the Site, you are offering to purchase the items subject to these Terms. We reserve the right to accept or decline any order at our discretion, for reasons such as product availability, errors in pricing, or suspicion of fraudulent activity.

3.2. Pricing and Payment
Prices for products are listed in USD and are subject to change without notice. Payment must be made at the time of order through the available payment methods, including but not limited to credit cards, debit cards, and third-party payment processors like PayPal. You agree to pay for all items purchased, including applicable taxes and shipping charges.

4. Shipping and Delivery

4.1. Shipping Policies
We ship to the USA. Shipping fees and delivery times will vary depending on your location and the shipping method you select at checkout.

4.2. Risk of Loss
Title and risk of loss for items purchased from the Site pass to you upon delivery to the carrier.

5. Returns and Refunds

5.1. Return Policy
Due to the nature of our products, we do not accept returns on opened perfumes or fragrance items. However, if your order is incorrect, damaged, or defective, please contact our customer service team at artifactaromatics@gmail.com within 30 days of receiving your order to request a return or exchange.

5.2. Refunds
Refunds will only be issued if the product is defective or an error was made in fulfilling the order. Once your return is received and inspected, we will process the refund to your original payment method.

6. Intellectual Property

6.1. Content Ownership
The content of this Site, including but not limited to text, images, logos, designs, and trademarks, is the property of Artifact Aromatics or its licensors and is protected by copyright, trademark, and other intellectual property laws.

6.2. Use of Content
You may not copy, reproduce, distribute, or otherwise use any content from the Site for commercial purposes without prior written permission from Artifact Aromatics.

7. Privacy and Data Protection

7.1. Privacy Policy
Your use of the Site is also governed by our Privacy Policy, which can be found [here]. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Limitation of Liability

8.1. Limitation of Liability
To the fullest extent permitted by law, Artifact Aromatics shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or your purchase of products, even if we have been advised of the possibility of such damages.

8.2. Maximum Liability
Our maximum liability to you in connection with any transaction or your use of the Site shall be limited to the total amount paid for the products or services that are the subject of the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Artifact Aromatics, its officers, employees, agents, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or expenses arising from your use of the Site, your breach of these Terms, or your violation of any law or third-party rights.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of New Mexico, US, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms shall be resolved in the courts located in New Mexico, US.

11. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated "Last Updated" date. You are encouraged to review these Terms periodically to stay informed of any changes. Your continued use of the Site after such changes constitutes your acceptance of the modified Terms.

12. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Artifact Aromatics

artifactaromatics@gmail.com

575-386-2974